All help articles · Daily work · 12

Read your reports and download CSV files

See a month's invoices, payments and finished jobs and what each worker did, and download CSV files for pay and your accountant.

Screen recording · 60 secondsComing soon. Until then, the steps below show the same thing.

Reports comes with the Business package; on Lite the page is not in the menu. See Plans, upgrades, invoices and refunds.

It shows one month at a time, in your business's time. Use the arrows by the month name to go back a month.

At the top:

  • Invoiced: invoices issued this month, by issue date.
  • Collected: payments recorded this month, less deposits refunded.
  • Still owed, all months: everything not yet paid.
  • Jobs done: jobs finished this month.

Invoiced, Collected and Jobs done are compared with the month before. Below are a Day by day chart and totals By service, By payment method and Bookings by source (online, or booked by you from WhatsApp, a call or a walk-in).

Team shows each worker's jobs, Hours worked and Value of work. Hours run from I've arrived to Finish job on the worker page; when a worker did not tap them, the booked time is used. A job done by two or more is split equally. To change that, find the job under Jobs done, press Split equally · change and set the shares, for example 60/40.

Two downloads:

  • Download CSV under Team: one row per worker per job, with hours, share and value, for working out pay.
  • Download CSV under Jobs done: one row per job, with what was invoiced and paid, for your accountant.

Amounts are what you invoiced, tax included. They are not profit: costs and wages are not in the system. The CSV files open in Excel with Chinese names intact.