Privacy notice

This website

This website sets no cookies and runs no analytics or advertising. On the Service OS pages, the trade and country you choose are remembered only in your own browser’s storage, so the page opens the same way next time.

Contact forms

When you leave your details in one of the Service OS contact forms, we keep what you fill in:

• your name, email address, WhatsApp or phone number, company, team size, trade, country, city and message;
• the sentence you agreed to, when you agreed to it, and the language of the page.

We use them only to contact you about Monocraft Service OS. We never sell them, never use them for advertising and never add them to a mailing list.

They are stored on our servers in Singapore, hosted by OVHcloud. When you send a form, a notice of it with your details may go to our own email inbox or private Telegram chat, so we can reply quickly.

We keep them until you ask us to delete them, or until we no longer need them to follow up with you.

Your choices

You can ask for a copy of your details, a correction, or their deletion, or ask us to stop contacting you, as Malaysia’s Personal Data Protection Act 2010 and Singapore’s Personal Data Protection Act 2012 allow. Write to support@monocrafttechstudio.com (for example with the subject “Delete my details”) and we will reply within 21 days.

Changes

If this notice changes, we will update this page and the date above.

Contact

Monocraft Tech Studio, Malaysia — support@monocrafttechstudio.com