No account or app is needed: open your service provider's booking site on your phone or computer.
- Choose a service and, if asked, an option such as the number of units, then tap See free times. Prices are a guide; your service provider confirms the final price.
- Choose a day and a time. Days marked Full or Holiday have no free times; tap the Next free time instead. The time is held for you for a few minutes.
- Enter your address and name, and your email if you want the confirmation, invoice and receipt by email. Tap Continue.
- Enter your mobile number and tap Send code by WhatsApp. Copy the 6-digit code from WhatsApp and enter it. Your booking is kept while you do this.
- Check the summary and tap Book now, or Book and pay deposit.
Every online booking needs a number verified by WhatsApp. If no code arrives, tap No code? Other ways to book, then WhatsApp the business or Call; the message already has your booking details. This phone then remembers you, so next time you skip the code.
If a deposit is asked, you pay it on a secure payment page after booking (for example DuitNow, FPX, PayNow or card, as your service provider accepts), then come back to your deposit invoice and receipt. If the payment page does not open, your booking still stands: tap Pay the deposit, or pay later in My bookings.
The refund rule is shown before you pay: a new time keeps the deposit, and cancelling early enough gets it back (Customers: changing or cancelling a booking).
When you see Booking requested, your service provider checks the time and confirms it with you. Keep your booking reference.